Our Office

Main Office:
20A Droop Street, Footscray VIC 3011

Vietnamese Cultural & Heritage Centre:
90 Knight Avenue, Sunshine North VIC 3020

P.O. Box 2115, Footscray VIC 3011

 

 

 
 

Contact Us

Tel: (03) 9689 8515

General Inquiries:
admin@vcavic.org.au

Partnerships:
vivienne.nguyen@vcavic.org.au

Or leave us a message in this form and we'll be in contact!

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Complaints 

If you would like to raise a complaint against VCA Vic or a VCA Vic member, please let us know in writing or via email and we will follow the grievance procedures set out in Division 3 of the Model Rules for Incorporated Associations. We will attempt to resolve the dispute within 14 days of the matter coming to our attention. 

Complaints can be made in writing via email or by post, to: 
PRIVATE & CONFIDENTIAL
Att: President, VCA Vic
PO Box 2115 Footscray Vic 3011

If via email: 
Email:       admin@vca.vic.org.au

Or via the Contact Us form above. 

Persons who are unsatisfied with the resolution can contact the Victorian Ombudsman:
Level 2
570 Bourke Street
Melbourne VIC 3000
DX210174 Melbourne
Email: ombudvic@ombudsman.vic.gov.au  

Download a copy of the Model rules for an incorporated association (Word, 198KB)